Even if we don’t realize it, we all have management expectations, standards, and rules. Deeply rooted in our values, these behaviors, actions, and thoughts influence how we manage others.
We are more likely to deliver flawlessly when we are clear about what we expect from ourselves and others—and understand what others expect of us. Directives that are vague or waffling, on the other hand, lead to confusion and frustration, opening the door to pervasive excuses.
Being straightforward and clear seem like easy concepts. But just because something isn’t complicated doesn’t mean it’s easy. Most managers/ leaders could use some help in the clarity & directness department.
Busy people universally prefer clear, straightforward communications. Pressed for time, they appreciate “front-loaded” communications that put the most important information (the primary message) right at the beginning of written documents and verbal presentations.
Want to cut on-the-job stress, confusion, and hassles? Look no farther than the upfront agreement, a powerful and underused trick to reduce the pain of managing, improve attitudes, and ensure outcomes.
The SMART acronym is a great tool to ensure specific, measurable, achievable, realistic, timely goals and action steps. It helps us clarify what we want to accomplish and set deadlines to produce the results we want in the timeframes we need.
We look forward to getting to know you!
