Give It to Me Straight: How to Give Challenging In-the-Moment Feedback
Most difficult situations arise due to underlying issues that are not addressed quickly or thoroughly enough.
Most difficult situations arise due to underlying issues that are not addressed quickly or thoroughly enough.
Let’s assume you’ve practiced (or mastered) holding performance feedback conversations. Now you are ready to explore deeper and more expansive coaching conversations (for career aspirations or personal development).
Great! You’ve identified the right people to coach. Now, it may come as a surprise that not everyone is “coachable” or willing to be coached by you. That’s where the coachability index comes into play.
There’s a common misnomer that you can motivate others. In truth, you don’t possess the power to move others into action. What you can do is help them access, or tap into, their unique motivators to ignite commitment and action.
As managers and leaders, you’re asked to wear your “coach hats”to support team members’ development.
Most of us are taught to ask questions that start with “will” or “can.” The problem with these closed-ended questions is that most people don’t want to disappoint, so they answer “yes” even when they may mean “no” or “I don’t know.”